Sambalpur: Mahanadi Coalfields Limited a Mini Ratna Company and a subsidiary Company of Coal India Limited under Marketing and Sales department organized a “Coal Consumers’ Meet” on 03rd August 2017 at MCL.Hqrs., Jagriti Vihar, Burla, Sambalpur. The meeting was presided by Shri A.K. Jha, Chairman-cum-Managing Director, MCL and attended by General Manager (Finance),MCL, General Manager (System),MCL, General Manager (QC),MCL and General Manager (Washery),MCL along with General Manager (M&S) and entire team of Marketing and Sales Department. From consumer side Secretary General of Coal Consumers’ Association of India Mrs. Subhashree Choudhury along with out esteemed consumers from different industries situated in India attended the meeting. After the well come address a power point presentation was displayed for information of coal consumers by Shri Rajesh Mishra, HOD(M&S). After the power point presentation Shri A.K. Jha, CMD, MCL address the gathering with his thoughtful views for future plans of MCL for enhancing the consumer satisfaction and for better availability of coal. After the well come address, “Question and Answer” session was conducted where different coal consumers participated, raised their different problems being faced by them in release of coal and other related matters. CMD, MCL in his reply to the consumers covered all the major points and assured them that MCL will take all measures to minimise the problems of consumers and maximise the availability of coal. General Manager(F),MCL and General Manager(QC),MCL also address the meeting and assured to minimise the problems being experienced by consumers relevant to their department. HOD(M&S) in his address discussed over all issues in details and assured that MCL will strive for betterment of the consumers. It was also assured that regular such type of meeting will be conducted by MCL for further improvement in services to the consumers.