Report by A.R.Khan; Keonjhar: Reserve Bank of India, Bhubaneswar today conducted a Field Level Financial Literacy Event at Keonjhar in association with HDFC Bank, which was presided over by Mr. Ashish Ranjan Samal, General Manager. The programme was attended by a large number of bank customers apart from general public.
In his key-note address, Shri Samal informed about various financial literacy initiatives taken by RBI. He narrated the benefits of usage of electronic banking products such as debit/ credit card, electronic fund transfer (NEFT, RTGS, IMPS), e-wallet etc., stressed on the need of a “Less Cash Society” and the precautions to be taken while carrying out electronic transactions. He also explained how to lodge complaints in case of deficiency in banking service and the remedies available therefor including the Banking Ombudsman and Consumer Education Protection Cell of RBI.
Mr. Ishwar Chandra Mishra, DGM, Bank of India delineated the steps taken by his bank regarding financial literacy as the Lead Bank of the district.Mr. Anshuman Das, Cluster Head, HDFC Bank Ltd. threw light on financial literacy initiatives taken by his bank as well as various financial products offered by them.
Mr. Pratap Keshari Pradhan, AGM, RBI gave detailed presentations on Know Your Customer (KYC) documents to be submitted while opening a bank account, Importance of Budgeting & Saving and Responsible Borrowing, deposit accounts, good credit score by repaying loans on time, electronic funds transfer, doorstep banking, fictitious schemes, chit funds and Sachet website, misselling etc. Besides, queries raised by the participants were also replied to. Mr. Manoj Sasanee, LDM, Keonjhar delivered the welcome address and Mr. Sangram Das, Manager, HDFC Bank, Keonjhar gave a vote of thanks.