OnePlus and Reliance Digital partner to elevate customer experience in India

Mumbai: OnePlus, India’s premium smartphone maker today announced its partnership with Reliance Digital, India’s No 1 and fastest growing consumer electronics chain. With this partnership, both OnePlus and Reliance Digital are creating more retail touch points for customers to
experience and purchase OnePlus mobile phones across cities in India.
With the entry of Reliance Digital as an offline channel partner, customers will now have extensive offline options to experience the OnePlus products at conveniently located stores at the same price as online. Additionally, customers will also benefit from promotion campaigns run by Reliance Digital
Speaking at the occasion, Vikas Agarwal, General Manager, OnePlus India, said, “The premium smartphone segment in India is steadily growing, and OnePlus seeks to more effectively tap into this space, with a nifty strategy combining both online and offline platforms for a holistic reach. This partnership with Reliance Digital will equip OnePlus with a more robust physical presence, enabling the brand to cater to its increasing user base through multiple touchpoints across cities. The focus on
curating only the best user experience by Reliance Digital resonates with that of OnePlus’ user philosophy.”
“The intensification of the brand’s offline strategy is only to complement the existing online business model and create offline touchpoints for users to physically engage with the brand, better understand the product and for the brand to gain better visibility and trust among our offline audiences,” he added.
Elaborating on the partnership Mr. Brian Bade, CEO – Reliance Digital said “Reliance Digital is pleased to announce their partnership with OnePlus. With the addition of OnePlus 6T to our portfolio we reiterate on our constant endeavor to provide customers with world class retail experience while personalizing
their technology needs.”
Reiterating its commitment to the Indian market, the partnership with Reliance Digital is another first from OnePlus globally. As per the Q2 report 2018 from Counterpoint’s Market Monitor service, OnePlus is now the largest premium smartphone maker in the country with over 40% market share.

As a part of this association, OnePlus and Reliance Digital will set up exclusive experience zones with live demo phones on display and customers will also be able to interact with the stores’ well-trained staff about the device and address all product queries directly.

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