Uber released the fourth edition of its Uber Lost and Found Index 2020

New Delhi: Uber has released the fourth edition of its Uber Lost and Found Index 2020. This index is a snapshot of the most frequently forgotten items, the most forgetful cities, as well as the days of the week and times of the year Uber riders tend to report items as lost in India.

While Mumbai has bagged the title of the most forgetful city in the country for the first time, Kolkata and Prayagraj have ranked as the second and third most forgetful cities. Backed by rider insight and captivating data, the Lost and Found Index aims to educate riders in a fun yet informative manner about Uber’s in-app options available to them at the tap of a button, in case they lose or forget something in their Uber during their trip.

Here’s a quick guide for riders looking for “Lost Items”:

Tap on “Menu” icon
Tap “Your Trips” and select the trip where you left something
Tap “Report an issue with this trip”
Tap “I lost an item”
Tap “Contact my driver about a lost item”
Scroll down and enter the phone number you would like to be contacted at. Tap submit
If you lost your phone, enter a friend’s phone number instead
Your phone will ring and connect you directly with your driver’s mobile number
If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you
If you are unable to connect with the driver, use ‘in-app support’ to report the loss, and Uber Support Team will step in to help you

Over the last year, we’ve seen objects including phones, cameras, and bags top the list of items left in Ubers across India, followed by utility items like wallets, keys, clothing, and umbrellas in the top ten most forgotten item category. Besides leaving the usuals behind, Indians also forgot unique things such as acrylic artificial tooth, mangoes, medical prescriptions, exam notes, kitchen tawa, teddy bear, broom, to name a few.

Below is the snapshot of insights from Uber Lost and Found Index India 2020:

Top 10 Most Commonly Forgotten Items

Water Bottle

Top 10 Most ‘Forgetful’ Cities


Most Forgetful Days of the Week


Top 5 Most Forgetful Days of the Year

August 03, 2019
July 06, 2019
August 31, 2019
June 30, 2019
July 27, 2019

Lost items that peak on certain days:

People are most likely to forget a guitar on Saturdays and Sundays
People are most likely to forget their Business card holder on Mondays and Fridays
People are most likely to forget their lunch on Tuesdays, Wednesdays, and Thursdays

The Most Forgetful Time of the Day for Indians: Afternoon Time

2 pm
3 pm
1 pm

Top 20 Most Unique Lost Items

Acrylic artificial tooth
‘Becoming’ – A book by Michelle Obama
Exam Notes
Medical Prescriptions
Teddy bear
Military shoes
Kitchen Tawa
Facial make-up kit
1 Blanket and 2 pillows
Dettol bottle
A Rose
Safari suit
AC remote
Icebox with injection
Tambola game
Kids’ tricycle