Bhubaneswar: Odisha Chief Minister Naveen Patnaik urged Government departments to proactive use of social media by Departments will strengthen 3Ts of Technology, Teamwork & Transparency.
CM Naveen Patnaik said this at the workshop on social media use for public service delivery. He urged the Government departments and agencies to proactively use the medium for informing, educating and delivering services to the people.
He said that we should use social media for welfare of our people and ensure all benefits and entitlements reach them. He appreciated Facebook for lending hand to up-skilling Government of Odisha.
Full text of CM Naveen Patnaik’s speech at workshop given below:
I am happy to inaugurate the workshop on ‘Delivery of Public Services through Social Media in association with Facebook’. I hope this workshop will be immensely beneficial to Government Departments to get a grip on social media and learn how to channelise it more effectively in governance issues.
Social Media has become an integral part of Good Governance in today’s world. It brings the common public closer to Government and ensures their direct participation in governance and policy matters. Majority of youth are using social media which provides an opportunity to us to engage with them in a more meaningful manner. Social Media is a dynamic mode of communicating with the citizens, building awareness, informing them about entitlements as well as redressing their grievances. It enables direct feedback and thus helps Government to know about needs of the people and evaluate the effectiveness of its programmes and schemes.
I consider Social Media as a vital medium to galvanise the 3Ts- Technology, Teamwork and Transparency enunciated by my Government for citizen-centric Governance. I am happy that Government Departments and Agencies, Police and District Administration have opened social media accounts and are becoming active on the platforms. We have entered into a new era of open, accountable and responsive governance. I urge you all to be proactive in leveraging the power of social media for the welfare of the citizens of our State, by reaching out to them, informing them about our programmes and works, listening to their issues and problems and taking immediate action to resolve them as fast as possible.
My Government has begun engaging with the public on development issues, welfare measures and citizen-centric public service delivery using Social Media. From information dissemination to redressing grievances, we have completely adopted social media as a go-to platform for instant action.
I am happy that this workshop has been organised at the appropriate time and hope that it will go a long way in strengthening 3Ts Principles for bringing transformation in the lives of people of Odisha.