Chennai:Yatra.com, one of India’s leading online travel portals has launched a customer friendly feature- ‘YatraService Assurance’ to provide an enriched holiday experience to its customers. The Yatra Service Assured packages are designed to provide perfect holiday moments by offering high-end products and great services.
Introducing this feature is yet another initiative by Yatra to make travel seamless. With flexible payment options, the feature also provides 100% refund, cancellation fee waiver, and flexible check in and check out, free in-flight meals, seat of choice; all at no extra cost and the customers will be assisted by a dedicated 24*7 concierge team.
Commenting on the launch, Sharat Dhall, COO (B2C), Yatra.com says, “Over the past few years we have observed a surge in travellers booking holiday packages and we are confident that the introduction of ‘YatraServiceAssurance’ will benefit the customers and transform the way holiday bookings are made. At Yatra, we have always been at the forefront of providing customer value proposition in the online travel space and the addition of YatraServiceAssurance is another step in that direction.”
The Yatra Service Assurance has various other benefits that will help in making the experience hassle free:
• Child Travel for Free
• Higher eCash earn and burn
• Instant Refunds
• Quality Transport services
• On ground assistance by the local representative
• Priority Check-ins
In addition to the above, customer will also get a two nights/three days holiday voucher for free which can be availed in the coming months.
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