Odisha chapter of All India Consumer Welfare Council (AICWC) starts operations

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Bhubaneswar: All India Consumer Welfare Council (AICWC) affiliated with the Consumer Confederation of India (CCI) and recognized by the department of consumer affairs, today started its Odisha operations by announcing its state chapter. Odisha is 22nd state of the country where the Council is operational full-fledged to protect consumers’ rights and represent their voice in right platforms. State and District level executives of the chapter were appointed in presence of National President of CCI, Dr. Anant Sharma and National General Secretary, AICWC, Mr. Devendra Tiwari.

Mr. Sunil Kumar Behera and Mr. Barun Prakash Jena appointed as President and Secretary of AICWC Odisha chapter respectively. Apart from appointment of the executives, a day long workshop on Consumer Protection Act – 2019 including Consumer Empowerment, Know your Bill, Consumer Behavior, Unfair Trade Practices, Misleading Advertisements and Smooth Consumer Grievance Redressal Mechanism was also organized to educate the grass root level newly joined members who will be further utilized to educate the same to the public/consumer.

Speaking on the occasion, the National President, CCI, Dr. Anant Sharma congratulated the newly formed State Chapter and said, “This Chapter is going to play a vital role in educating the people of Odisha about their rights as consumers as per the new Consumer Protection Act – 2019. The new Act is very different from the older Act – 1986 in terms of formation of Consumer Protection Authority, Misleading Advertisements and Complaint’s Jurisdiction, hence awareness and guidance is highly required at this pointed of time.” Hope, the AICWC Odisha Chapter will be exponential in educating the consumers of Odisha and the rights of consumers will be protected, he added.

It should be noted, the Consumer Protection Act 2019 has recently replaced the three-decade-old Consumer Protection Act, 1986 proposes a slew of measures and tightens the existing rules to further safeguard. As per the new Act, a Consumer Protection Authority is going to be in place which was proposed since long. The Authority has got the rights to directly intervene into cases on mass complain. As the consumer is one of the most important resources of the country and the government of India is committed to guarantee their welfare and protect their rights.

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