Angul: India’s leading manufacturer of Earthmoving and Construction Equipment, JCB India Limited, and its dealer Samal Equip inaugurated a world class dealer facility at Angul. The state-of-the-art facility has been built to provide an unmatched experience for customers and will offer JCB India’s full product portfolio.
Spread across 28,000 sq.ft, Samal Equip employs approximately 200 people which include teams from Sales, Service and Parts. It is equipped with a 4-bay integrated workshop, with special hydraulic and pneumatic tools, a welding bay and a service training facility.
Mr. Subir Kumar Chowdhury, MD & CEO of JCB India said, “Odisha is an important market for JCB India. The state has locational advantages in addition to having significant natural reserves. With investments in this new facility, JCB and Samal Equip are fully committed to theSales, Service and Parts of JCB products for our customers in Odisha”
The infrastructure of the dealership has been made as per the JCB corporate identity guidelines and is equipped with JCB standardised systems and processes. The dealership also has a state-of-the-art fully operational command centre for “Livelink”, an advanced telematics technology introduced by JCB which enables customers in efficient fleet management.
JCB Livelink strives to deliver constructive, real-time information to increase site efficiency and improve productivity. It gives information on Service, Operations and Security of JCB machines through which JCB has radically changed and improved the customer experience of its machines.